Explore the world of KOMbelle and let yourself be seduced by a variety of models that capture your imagination. Discover your favorite style through our different collections.

Browse our wide range using keywords such as color, size, price, or opt for our handy filters to refine your search. Dive into the brands that match your personality and discover the hottest styles from your favorite labels.

When you have made your choice, simply select your size on the product sheet and add it to your basket. Then, follow a simple four-step purchasing process:

First, log in with your email address and password. If you don’t have an account yet, easily create one for a personalized shopping experience.

Next, confirm your order details and specify your delivery address.

Choose your payment and delivery method, while adding billing information. Please feel free to leave a comment to let us know if you have any specific requests.

Finalize your order by entering the payment information necessary to validate your purchase.

Once you have completed these steps, you will soon receive an email including a summary of your order and your reference number. Enjoy your shopping!

A loving reminder to our designers: For custom-made items or styling sketches, we warmly recommend establishing direct contact with the buyer via WhatsApp or telephone. This personal connection is the key to understanding the intricacies necessary to create an article that exceeds all expectations. Thank you for continuing to illuminate KOMbelle with your exceptional talent! 🌟🎨

Immerse yourself in the captivating world of KOMbelle, where prompt deliveries are a guarantee of satisfaction. Delivery times indicated are based on the order date and are expressed in working days, excluding Saturdays, Sundays and public holidays. In the event of force majeure, KOMbelle cannot be held responsible for possible delivery delays.

For mainland France, Corsica and Monaco, various delivery options are offered:

Delivery to relay point (Mondial Relay):
– Deadline: 4 days guaranteed
– Cost of delivery for orders less than €30: €3.99
– Free for orders over €30

Parcel Relay delivery:
– Deadline: 4 days guaranteed
– Cost of delivery for orders less than €30: €3.99
– Free for orders over €30

Standard home delivery (Colissimo):
– Deadline: 4 days guaranteed
– Cost of delivery:
– Products with crossed out prices (Sales, Good Deals, etc.): €6 for purchases below €80, free above that.
– Products without crossed out prices: €5 for purchases below €40, €4 for purchases between €40 and €60, free above €60.

Express home delivery (Chronopost):
– Deadline: 1 to 2 working days (generally observed) for any order placed before 1 p.m.
– Cost of delivery: €7.99

Delivery by Express relay (Chrono Relais):
– Deadline: the next day for all orders placed before 1 p.m.
– Cost of delivery:
– €4.99 for purchases under €30
– €3.99 for purchases from €30

Hand delivery is free in store. For international deliveries, costs vary depending on the destination country and the delivery method chosen by the buyer or offered by the seller. Enjoy a delivery experience tailored to your needs with KOMbelle.

To create an account, simply click on the “My Account” tab located at the top right of your screen on the home page. Then simply follow the steps by filling out the form in the “New Customer” section. If you have any questions or difficulties, our customer service is there to assist you quickly. Do not hesitate to contact us for personalized help.

To get in touch with us at KOMbelle, you have several options:

1. Customer Service via WhatsApp: Our call center is available for you Monday to Friday, from 8:30 a.m. to 10 p.m., as well as Saturday and Sunday from 9 a.m. to 5 p.m. This is the opportunity to talk with an expert who can answer all your questions.

2. Leave a message via “Customer Service”: If you have any questions or special requests, do not hesitate to leave us a message via this section.

To guarantee the best price, we offer you unbeatable insurance. If, after having made a purchase on our site, you find an equivalent offer at a lower price, shipping costs included, on another French website with an online payment system, KOMbelle undertakes to reimburse you for two times the price difference. However, certain conditions must be met to benefit from this guarantee:

– The lower price must include shipping costs.
– It must not be linked to a particular promotional offer.
– Delivery conditions must be identical, including availability, shipping method and free delivery.
– The item in question must be identical in all respects (brand, model, color, size, etc.).
– The offer must be made by a French site in euros and offer an online payment system.
– This guarantee is limited to one reimbursement per person and per item purchased from KOMbelle.

However, certain products and conditions are excluded from this guarantee, such as sale items, sales on specific sites, clearance products or deliveries outside Metropolitan France.

If you meet the required conditions within 5 days of your purchase, you can make your request using the Customer Service contact form. Be sure to specify the order number and provide URLs for the item at a lower price. Once all conditions are met and after confirmation from you regarding the conservation of the item, KOMbelle undertakes to reimburse you twice the price difference within a maximum period of 30 days.

As for your basket, you can keep it from one visit to the next. If the items are still available, you will find your selection the next time you visit our site. It’s a convenient way to pick up where you left off without having to redo your choices.

To discover technical information regarding our products at KOMbelle, follow these instructions:

While browsing our site, as soon as you spot an article that piques your interest, click on it to access an immersive 3D visual experience. Nearby, you will find a complete description detailing the characteristics and composition of the product, giving you a detailed vision of what you want.

To check the availability of a coveted item, our products are presented according to our current stocks. However, it may happen that the desired model is temporarily out of stock in your size. We only display available sizes. If your size is not available, you can request notification when the item is back in stock. Simply click “Notify me if my size becomes available”, and we will notify you by email.

At KOMbelle, we offer you a wide range of prestigious, appreciated and renowned designer brands. Our goal is to constantly maintain a current and diverse selection of brands as well as fashionable models of shoes and clothing items. Whether dresses, suits, shirts, pants, rugs, skirts, ties, or even slippers, we are committed to offering you a varied and trendy choice.

To make your payments at KOMbelle, you benefit from various options:

– Select your payment method on the “Payment Information” page when ordering. The payment methods accepted on KOMbelle are as follows:
– VISA or MASTERCARD bank card
– Payment in 3 installments
– Paypal
– Google Pay
– Apple Pay

The security of your online payments is our priority at KOMbelle. Have peace of mind when shopping, because we guarantee maximum security. Your banking data is transmitted encrypted via the SSL (Secure Socket Layer) protocol to our bank, the CIC, in a completely secure environment, and is not retained under any circumstances.

To use a KOMbelle gift certificate or discount voucher, follow these three simple steps on your next order:
– Add your selected items to your cart.
– Proceed with your order.
– During the payment step, enter the code of your gift certificate or discount voucher in the dedicated space. If the amount of your gift certificate exceeds the value of your order, the balance will be credited to your gift certificate account for later use. If the amount is lower, complete the payment by credit card.

The prices displayed on the product pages and in your basket are indicated all taxes included (TTC). However, sellers can choose whether or not to apply VAT on their products. This choice depends on their situation, in particular if they fall under a simplified regime subject to a VAT declaration. Affected sellers must display a tax-inclusive price with VAT included. At KOMbelle, we ensure that the prices displayed comply with current regulations.

To make a return to KOMbelle, here are the conditions to be respected for exchange, reimbursement or exercise of the right of withdrawal, with the exception of Switzerland:

Items purchased on KOMbelle.com may be subject to exchange or refund within 30 days of receipt of the items. To exercise the right of withdrawal (outside Switzerland), this period is 14 days from receipt of the items. All returns must follow the procedure detailed below:

Returned items must meet the following criteria:
– The products must not have been worn outdoors.
– They must be in new condition.
– Returned items must match the item sold exactly as shown in the photos.
– In case of size error on a made-to-measure or ready-to-wear item.
– Products must be returned in their original packaging in good condition (for example, shoe boxes must not be taped), and everything must be properly closed in an appropriate package.
– Returns must be made within 30 days of receipt of order.
– Any empty packaging will result in a refusal for any exchange or refund.
– It is crucial to follow the returns procedure, which begins by making a return request in your customer account.
– Return processing takes approximately 7-10 business days.

Regarding return costs, the seller covers these costs if the item does not correspond to the sale.

To make a return, please contact our customer service by email or WhatsApp. We will be available to guide you through the returns process.

Discover the intricacies of our sponsorship program at KOMbelle with the details below:

To be sponsored, your godchild simply needs to mention your email address or send you the sponsorship link via platforms such as Messenger, WhatsApp, Instagram, Telegram or by sharing the direct link when registering on KOMbelle.com . You also have the possibility of inviting your friends to become your referrals by completing the sponsorship form located in the dedicated section, at the top right of your customer account.

When registering, please enter the referral code you received. Thus, your registration will be automatically associated with your sponsor, allowing you to benefit from several advantages. After registering, you can share the referral link via email or social media.

If you refer a new seller, they will receive a significant discount on the sales commission on all their items. This reduction will apply to their published articles and can even reach 0% commission if the user manages to sponsor 5 sellers per month.

Regarding service fees (commission), although the KOMbelle platform is free for sellers, a service fee of 22% by default is applied to each item sold, fully paid by the buyer.

If a seller manages to sponsor new sellers, they will receive significant discounts on buyer service fees, depending on the number of sellers sponsored. These benefits will be applied systematically without the new seller needing to make a sale, within 3 to 5 days of sponsorship.

Regarding your basket, it can be kept from one visit to the next. If the items are still available, you will find your selection the next time you visit our site, allowing you to pick up where you left off without having to redo your choices.

If you have any questions or concerns regarding the referral program, please do not hesitate to contact us via email or WhatsApp. We are here to assist you.